Diploma Program
9 Months / 41 Credits
Associates Degree Program
20 Months / 90 Credits
The coursework teaches students to apply practical sales techniques in a range of situations, to act as intermediaries between customers and suppliers, and comprehend the complex interrelationships between the salesperson and the other components of business.
Graduates of the Professional Sales & Customer Services programs are qualified for entry-level sales and customer service positions for small to medium-sized manufacturers, wholesalers and retailers.
Program Objectives
Diploma Program
Upon completion, the graduate will have a foundation in:
• Fundamentals of Selling
• Advanced Sales Techniques
• Principles of Management
• Sales & Customer Service
• Telephone Sales
• Business Communications
• Negotiation and Contract Selling
• Advertising
• Sales Force Leadership
Program Objectives
Associates Degree Program
The Associates Degree Program builds upon the Diploma Program with studies in:
• Computer Applications
• Excel Spreadsheets
• Integrated Branding
• Legal Environment of Business
• Critical Thinking
• Professional Development
• Ethics
• And more
