Over the years, we’ve had the privilege of serving a pretty amazing family of clients. Our passion for our client’s continued success is the cornerstone of all our client relationships. Thanks to our commitment to delivering on our promises and thanks in large part to the wonderful client companies we serve we are proud to report a 94.5% client retention rate in 2018. No matter what business our client is in, we believe that there are 3 essential components that will ensure we have a successful business relationship with them.
Communication: Every successful relationship requires communication, especially in the business world. Here at Consult PR, we believe that staying in constant communication regarding the initiatives we perform on behalf of our clients is key. We thrive on constant feedback and love when our clients are as engaged as we are in their success. We’re not a company that will just create your strategy and ‘run with it’. We meet with you frequently to discuss what initiatives are working well, what we should continue doing or stop doing and we always value your opinion on what initiatives are working out. Not unlike great marriages, open dialogue and lots of it is the best practice regimen that yields success. Here are Consult PR, passionately serving our clients starts with over-communication!
Values: Consult PR has always been a company with a strong emphasis on core business values and ethics. Since 2005, we have been driven by the desire to provide custom needs-based solutions and world class customer service to our clients. Each relationship at our firm begins with a free detailed consultation where we highlight what’s possible on the internet and what strategies would be most useful for the specific client. It is our consultative approach and our commitment to transparency and consistency in pricing and programming that sets us apart from other firms.
Trust: Trust is something earned, not freely given. We want each of our clients to trust that we know what’s best for their company and the best way to do this is to deliver real results. Our 94.5% client retention rate is a testament to our clients trust in us and getting the results they desire in return. As they say the proof is in the pudding and retention is what answers that question.
So that’s our secret...in short we love success and we love achieving that outcome for all our clients. That’s the approach that makes us stand out from other companies and makes our clients love us back so much. If you’re not already a client and your business is in need of some serious TLC, you’ve finally found the right firm...all you have to do now is get up the courage to call us for a free consultation.